A Trusted Technology Advisor for Home Service Franchises

We help home service franchisors unify their technology stack, surface critical insights, and deliver exceptional franchisee experiences.

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Take Control of Your Franchise Technology Future

While your competitors struggle with these issues, you could be pulling ahead:

Software Cost Explosion

Your technology budget is spiraling out of control with overlapping subscriptions and underutilized software licenses.

Fragmented System Architecture

Your franchisees are forced to navigate a maze of disconnected software, leading to frustration and inefficiency.

Application Context Switching

Constant switching between applications drains productivity and increases the risk of manual data entry errors.

Incomplete Data Intelligence

You're flying blind without a single source of truth, making it impossible to get a clear picture of your business performance.

Poor User Adoption Rates

Your expensive software is collecting dust because it's too complex and doesn't align with your franchisees' daily workflows.

Revenue Visibility Gaps

You can't accurately track revenue streams across your franchise network, hindering your ability to make data-driven decisions.

Redundant Data Management

Your team is wasting valuable time on manual data entry and reconciliation, leading to costly errors and operational bottlenecks.

AI Integration Uncertainty

You're intrigued by the promise of AI but unsure how to integrate it into your existing systems to drive real business value.

These pain points aren't just IT problems. They represent opportunities to strategically position yourself for efficiency and growth.

The HomeTeam Method

Some companies sell you solutions before they understand your problems. We work differently.

Phase 1: Discover

We begin with a comprehensive analysis of your current technology stack, operational workflows, and franchisee feedback. This deep dive allows us to identify pain points, uncover opportunities, and establish a clear baseline for success. Here, we scope a custom solution and explore other vendors when appropriate.

Phase 2: Blueprint

Based on the discovery findings, we develop a strategic technology roadmap in close collaboration with you. This blueprint outlines a phased approach to achieving your goals, complete with UI designs, full-stack architecture diagrams, and technical specifications that can be delivered by HomeTeam or another firm.

Phase 3: Build

With a solid blueprint in place, we move to the build phase. This involves delivering on the designs and specifications to create a unified and seamless platform for your franchise network. We can deliver this in-house or serve as a project manager for another firm.

Phase 4: Implement

A successful technology rollout requires careful planning and execution. We manage the implementation process from start to finish, including data migration, pilot programs, training, and ongoing communication to ensure a smooth transition for your franchisees.

Phase 5: Support

Our commitment doesn't end at launch. HomeTeam provides ongoing white-glove support to ensure your technology stack continues to meet the evolving needs of your franchise. This support includes performance monitoring, user support, and strategic guidance.

Investment & Pricing

Every franchise system is different, so every engagement is custom-priced based on your company size and system complexity.

Phase-by-Phase Value, Guaranteed

Instead of a massive upfront investment, we structure our engagements in a series of satisfaction-guaranteed phases. You pay for each phase as it is completed, ensuring you see tangible value and progress at every step of the journey. This approach minimizes your risk and maximizes your ROI.

Flexible Payment Terms

HomeTeam offers a range of flexible payment options to accommodate your budget and cash flow. Whether you prefer a fixed-price project, a monthly retainer, or a blended model, we'll work with you to find a solution that fits your financial needs.

Long-Term Partnership Economics

Our goal is to become your trusted, long-term technology partner. HomeTeam offers preferential pricing for ongoing support and future projects, ensuring you always have access to the expertise you need to stay ahead of the curve.

Investment Philosophy

We believe that technology should be a strategic investment, not just a cost center. HomeTeam pricing is designed to deliver a clear and measurable return on your investment, whether it's through increased efficiency, improved franchisee satisfaction, or accelerated growth.

Ready to Take the Next Step?

Let's schedule a complimentary Fit Conversation to discuss your specific needs and determine if HomeTeam is the right partner to help you achieve your goals.

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Why I Do This Work

A message from Austin Hardcastle, founder of HomeTeam Technology.

My background in engineering taught me to solve complex problems by understanding systems—how individual components work together to solve big problems. After years in data analysis, software development, and product management, I am working on what I want to do: helping good people do work they love without technology getting in their way.

Through close friendships in the home service industry, I've seen firsthand the difference good technology can make - and the operational and financial pain bad technology creates. When franchise systems run smoothly, everyone wins—from corporate executives to field technicians to the families they serve. My mission is simple: save you time with technology so you can spend more time on what matters most.

Professional headshot of Austin Hardcastle

Let's Start with a Conversation

Not every franchise system is ready for technology transformation, and not every consultant is the right fit. Let's spend 30 minutes understanding your challenges and exploring whether the HomeTeam Method aligns with your goals. No sales pitch—just an honest conversation about your franchise technology future.

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